Math Mobile Terms & Conditions

CANCELLATION NOTICE

A 24 HOUR NOTICE MUST BE GIVEN BY EMAIL AND PHONE CALL TO CANCEL OR RE-SCHEDULE ANY SESSIONS. YOU WILL BE CHARGED FOR THE FULL SCHEDULED TIME IF THE 24 HOUR POLICY IS NOT ADHERED TO. SINCE THE TUTOR HAS RESERVED THE TIME SLOT FOR YOU, HE/SHE WILL GET PAID BY MATHMOBILE AND WILL RESULT IN YOUR ACCOUNT BEING CHARGED. ANY CANCELLATION OR RE-SCHEDULING MUST BE DIRECTED TO THE MMT OFFICE VIA EMAIL AT office@mathmobile.org AND BY TELEPHONE AT 915-307-0388.

NO-SOLICITATION AGREEMENT SIGNED BY TUTORS 

WE WORK HARD TO RECRUIT, PROVIDE, AND TRAIN SOME OF THE BEST TUTORS AND WE ARE THRILLED WHEN STUDENTS AND PARENTS LOVE OUR TUTORS. ALL OF OUR TUTORS HAVE SIGNED A LEGAL ‘NON-COMPETE AGREEMENT CONTRACT’ WITH MATHMOBILE TUTORIALS. TUTORS ARE NOT ABLE TO SOLICIT FOR EMPLOYMENT OR ENGAGE AS A PERSONAL TUTOR WITH THE CLIENTS OF MATHMOBILE TUTORIALS. VIOLATING THE TERMS OF THIS CLAUSE CONSTITUTES AN INTENTIONAL INTERFERENCE WITH CONTRACTUAL RELATIONS AND ALL CONTRACT TERMS WILL BE ENFORCED BY A COURT OF LAW AND TUTORS WILL FACE RAMIFICATIONS. THEREFORE, WE ASK YOU NOT PUT THEM IN THIS POSITION. PARENTS MUST NOT DISBURSE ANY MODE OF PAYMENT DIRECTLY TO THE TUTORS OF MMT. ANY VERBAL OR WRITTEN NEGOTIATIONS MUST BE DIRECTED TO THE MMT OFFICE; NO PERSONAL CONTACT WITH THE TUTOR CAN BE INITIATED OR ACCEPTED (WITH THE EXCEPTION OF TIME SCHEDULING AND TEACHING RELATED QUESTIONS). CLIENT FAILURE TO COMPLY WITH THIS MMT POLICY WILL BE GROUNDS FOR TERMINATION OF SERVICES FOLLOWING A LEGAL ACTION.

GUARANTEE GUIDELINES 

WE GUARANTEE THAT IF THE STUDENT TAKES A MINIMUM OF 2 HOUR SESSIONS 3 TIMES A WEEK CONTINUOUSLY FOR 8 WEEKS, THE

STUDENT PERFORMANCE WILL IMPROVE OR YOUR MONEY BACK. MATHMOBILE TUTORIALS PERFORMANCE GUARANTEE IS BASED ON THE FOLLOWING: STUDENT MUST HOLD ‘PERFECT-ATTENDANCE’ IN THE DURATION OF THE SCHEDULED LESSONS; STUDENTS MUST COMPLETE ALL ASSIGNMENTS; STUDENT MUST COME PREPARED TO THE CLASS (ON TIME) WITH ANY QUESTIONS HE/SHE MAY HAVE ON ANY LESSON. THE INSTRUCTION IS AS EFFECTIVE AS THE STUDENT MAKES USE OF THE SERVICE. GUARANTEE DOES NOT APPLY TO GRADES.

NO REFUNDS & NO EXCEPTIONS 

IF OUR GUARANTEE GUIDELINES ARE NOT COMPLETELY FOLLOWED, THERE WILL BE NO REFUNDS AND NO EXCEPTIONS.

HOURS PURCHASED NEVER EXPIRE

ALL HOURS PURCHASED AND PAID IN FULL FOR WILL NEVER EXPIRE. UNPAID FOR HOURS WILL NOT BE GRANTED. 

EARLY TERMINATION

IF THE CONTRACT MUST BE BROKEN FOR ANY REASON, THE SERVICED HOURS WILL BE RETROACTIVELY BILLED AT THE LAST REACHED DISCOUNT TIER (IF APPLICABLE) AND WILL BE DUE IMMEDIATELY. ADDITIONALLY, A BREAK FEE OF 15% OF THE REMAINING BALACNED STILL OWED TO MATHMOBILE TUTORIALS WILL BE CHARGED TO THE ACCOUNT AND DUE WITHIN 15 DAYS. A 1% INTEREST RATE WILL BE APPLIED TO THE BALANCE FOR EACH ADDITIONAL DAY THEREAFTER. IF THE BALANCE HAS NOT BEEN PAID WITHIN 60 DAYS, THE ORIGINAL BALANCE, PLUS THE ACCRUED INTEREST, WILL BE DUE IMMEDIATELY AND YOUR ACCOUNT WILL BE SENT TO COLLECTIONS.

LEGAL FEES 

IF ANY LEGAL ACTION, ARBITRATION OR OTHER PROCEEDING IS BROUGHT FOR THE ENFORCEMENT OF THIS AGREEMENT, OR BECAUSE OF ANY ALLEGED DISPUTE, BREACH, DEFAULT OR MISREPRESENTATION IN CONNECTION WITH THIS AGREEMENT, THE SUCCESSFUL OR PREVAILING PARTY SHALL BE ENTITLED TO RECOVER REASONABLE ATTORNEY’S FEES AND OTHER COSTS IT INCURRED IN THAT ACTION OR PROCEEDING, IN ADDITION TO ANY RELIEF TO WHICH IT MAY BE ENTITLED.

CHANGE OF TUTORS/ INSTRUCTORS 

TO ENSURE THE BEST POSSIBLE QUALITY OF SERVICE FOR THE STUDENT, WE HERE AT MATHMOBILE HOLD THE RIGHT TO CHANGE THE TUTOR/ INSTRUCTOR AS WE SEE FIT. THERE IS NOT A MINIMUM OR MAXIMUM TIMES A TUTOR/ INSTRUCTOR CAN BE CHANGED. PARENTS OR STUDENTS ALSO HOLD THE RIGHT TO REQUEST A CHANGE IN TUTOR WITHIN REASONABLE MEASURES, BUT IS UP TO THE DISCRESION OF MATHMOBILE TO MAKE THE CHANGE.

SEVERABILITY 

IF ANY CLAUSE, OR PORTION OF A CLAUSE, IN THIS AGREEMENT IS CONSIDERED INVALID UNDER RULE OF LAW, IT SHALL BE REGARDED AS STRICKEN WHILE THE REMAINDER OF THIS AGREEMENT SHALL CONTINUE TO BE IN FULL EFFECT. 

BUSINESS HOURS

 

Monday-Friday 9:00am-6:00pm

Evenings & Weekends by Appointment

 

TUTORING HOURS

 

Monday-Friday 8:00am - 9:00pm

Saturday-Sunday 8:00am -9:00pm

Contact Us

ADDRESS

 

5360 N Mesa St Suite#E5
El Paso, TX 79912

Email: info@mathmobile.org

Call or Text: 915-585-6284

Legal

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